Privacy Policy
Last updated: January 15, 2025
Introduction
At Aria AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI companion service. Please read this policy carefully. By using our Service, you consent to the data practices described in this policy.
Information We Collect
Personal Information: When you create an account or make a purchase, we collect your email address and payment information (processed securely through Stripe).
Usage Data: We automatically collect information about how you interact with our Service, including session duration, features used, and general usage patterns.
Conversation Data: Your conversations with Aria may be temporarily processed to provide the Service. We do not permanently store conversation transcripts.
Device Information: We may collect information about your device, including browser type, operating system, and IP address for security and analytics purposes.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and manage your account
- Send you important updates and notifications
- Respond to your inquiries and provide customer support
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your personal information. This includes encryption of data in transit and at rest, secure payment processing through Stripe, and regular security audits.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
Account Data: We retain your account information for as long as your account is active or as needed to provide you services.
Transaction Records: Payment and transaction records are retained as required by law and for accounting purposes.
Conversation Data: Conversations are processed in real-time and are not permanently stored. Session metadata (duration, timestamps) may be retained for service improvement.
Third-Party Services
We use trusted third-party services to operate our platform:
- Stripe: For secure payment processing
- Supabase: For secure data storage and authentication
- AI Services: For powering the Aria companion experience
These services have their own privacy policies, and we encourage you to review them.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
To exercise these rights, please contact us at the email address below.
Cookies & Tracking
We use essential cookies to enable core functionality of our Service, such as maintaining your session and remembering your preferences.
We may also use analytics cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings.
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately so we can delete such information.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
privacy@aria-ai.com